Army & Air Force Exchange Service
MILITARY STAR® Card Application
(Read Agency Disclosure Notice, Privacy Act Statement, and Instructions before completing form.)
The public reporting burden for this collection of information, 0702‐0137, is estimated to average 2 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding the burden estimate or burden reduction suggestions to the Department of Defense, Washington Headquarters Services, at‐alex.esd.mbx.dd‐dod‐ Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number.
AUTHORITY: 10 U.S.C. 7013, Secretary of the Army; 10 U.S.C. 9013, Secretary of the Air Force; Federal Claims Collection Act of 1966 (Pub.L. 89‐508, as amended) and Debt Collection Act of 1982 (Pub.L. 97‐365, as amended), as amended by the Debt Collection Improvement Act of 1996 (Pub.L. 104‐134, section 31001) as codified in 31 U.S.C. §3711, Collection and Compromise; 31 CFR 285.11, Administrative Wage Garnishment; DoD Instruction 1330.21, Armed Services Exchange Regulations; DoD 7000.14‐R, Department of Defense Financial Management Regulation Volume 13:, “Nonappropriated Funds Policy” and Volume 16: “Department of Defense Debt Management”; Army Regulation 215‐8/Air Force Instruction 34‐211(I), Army and Air Force Exchange Service Operations; and E.O. 9397 (SSN), as amended.
PRINCIPAL PURPOSES(S): To determine an individual’s credit worthiness, monitor account activity, process account purchases, payments and/or collections, answer patron’s questions about their account, determine indebtedness and eligibility to cash checks at Exchange facilities, administer and respond to questions about the Federal Claims Collection Act, and post to Exchange Accounts Receivable and audit results.
ROUTINE USE(S): Your records may be disclosed outside of DoD pursuant to Title 5 U.S.C. §552a(b)(3) regarding DoD “Blanket Routine Uses” published at This includes disclosure to the Department of the Treasury, and a debt collection agency with which the United States has contracted for collection services to recover debts owed to the United States. To any employer (person or entity) that employs the services of others and that pays their wages or salaries, where the employee owes a delinquent nontax debt to the United States. The term employer includes, but is not limited to, State and local governments, but does not include any agency of the Federal Government. To consumer reporting agencies pursuant to 5 U.S.C. 552a(b)(12) as defined in the Fair Credit Reporting Act (14 U.S.C. 1681a(f)) or the Federal Claims Collection Act of 1966 (31 U.S.C. 3701(a)(3)). The purpose of this disclosure is to aid in the collection of outstanding debts owed to the Federal government; typically, to provide an incentive for debtors to repay delinquent Federal government debts by making these debts part of their credit report. The disclosure is limited to information necessary to establish the identity of the individual, including name, address, and taxpayer identification number (Social Security Number); the amount, status, and history of the claim; and the agency or program under which the claim arose for the sole purpose of allowing the consumer reporting agency to prepare a commercial credit report. This disclosure will be made only after the procedural requirement of 31 U.S.C. 3711(f) has been followed.
DISCLOSURE: Voluntary, however, failure to provide all the requested information may result in the denial of your application for inadequate data.
  1. Please complete application in its entirety to ensure timely processing.
  2. Follow all directions printed on the application.
  3. Please read the terms and conditions prior to submitting your application.
  4. Questions should be directed to Exchange Credit Program Contact Center at 1-877-891-7827.